Mental Health: Emergency

Emergency Information:

If you feel unsafe or are experiencing a mental health emergency:

  • Call: 911
  • Indicate it is a mental health emergency
  • Request an officer trained in Crisis Intervention

Officers trained in Crisis Intervention understand how to de-escalate situations and strive for the best possible outcome in a mental health emergency. Click here to know what to expect when you call the police and request a CIT (Crisis Intervention Team) officer. Source: Vision for Change is an organization that provides mental health crisis training to 1st responders.

  • 24 hour crisis line: AMITA Health, Center for Mental Health, Arlington Heights: 847-952-7460.
  • Crisis Team: Alexian Brothers AMITA Health, Hoffman Estates (24-hour): 800-432-5005
  • Crisis Text Line: Text HELLO to: 741741. Trained crisis counselors respond
  • National Suicide Prevention Lifeline: 1-800-273-8255
  • Veterans Crisis Line: 800-273-8255 option 1; confidential chat: Text 838255
  • Substance Use Disorders:
    • Alcoholics Anonymous: 847-359-3311,
    • Opioids & Other Substances: 1-833-234-6343 or text HELP to 833234 or visit
  • CARES Line (24 hour) 1 (800) 345-9049 TTY: 1 (773) 523-4504 — Referral to services for children, youth, and families
  • Illinois Warm Line: MF 8 am – 8 pm: 866-359-7953 –Mental health peer support – for yourself and families
  • National Alliance on Mental Illness (NAMI) HelpLine: M-F 9am – 9pm: 1-800-950-6264 or
  • Village of Arlington Heights Health & Human Services: Nicole Espinoza: 847-368-5792
  • The Living Room: provides immediate peer support for stress, crisis and mental health concerns and is a possible alternative to an emergency room visit. 847-933-9292, located in Skokie

For Support Resources: Click HERE

For Educational Resources: Click HERE